Politique d’expédition

Thank you for shopping with Sideline Atelier! Here's everything you need to know about getting your order to you.

Shipping Policy

Thank you for shopping with Sideline Atelier! Every piece is embroidered to order, so please review our processing and shipping times below before placing your order.

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PROCESSING TIMES
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• Standard items: 3–5 business days
• Personalized & custom embroidered items: 5–7 business days
• Rush orders: Available upon request — contact us at info@sidelineatelier.com before ordering to confirm availability

Orders are processed Monday–Friday, excluding US federal holidays. You will receive a shipping confirmation email with tracking as soon as your order ships.

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SHIPPING RATES & DELIVERY
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• Standard Shipping (USPS / UPS): 3–5 business days after processing
• Expedited Shipping: Available at checkout for faster delivery
• Free Shipping: Available on all US orders over $75

Shipping rates for orders under $75 are calculated at checkout based on your location and selected shipping method.

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DOMESTIC SHIPPING
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We ship to all 50 US states. Most orders arrive within 7–12 business days from the date of purchase (processing + shipping time combined).

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LOCAL PICKUP — LONG ISLAND, NY
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 Select "Local Pickup" at checkout or contact us at info@sidelineatelier.com to arrange.

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ORDER TRACKING
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Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update after you receive your confirmation.

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LOST OR DELAYED PACKAGES
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If your package appears lost or significantly delayed, please contact us at info@sidelineatelier.com and we will work with the carrier to resolve the issue as quickly as possible. We are not responsible for delays caused by the carrier once the package has shipped, but we will always do our best to help.

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INCORRECT ADDRESS
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Please double-check your shipping address at checkout. Sideline Atelier is not responsible for orders shipped to an incorrectly entered address. If you notice an error after placing your order, contact us immediately at info@sidelineatelier.com — we will do our best to correct it before the order ships.

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QUESTIONS?
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We're happy to help with timing, rush orders, or anything else before you order.

📧 info@sidelineatelier.com
🌐 sidelineatelier.com